{"id":1068,"date":"2024-07-06T11:53:35","date_gmt":"2024-07-06T11:53:35","guid":{"rendered":"https:\/\/parksmarter.uk\/?page_id=1068"},"modified":"2025-11-14T19:26:29","modified_gmt":"2025-11-14T19:26:29","slug":"home","status":"publish","type":"page","link":"https:\/\/parksmarter.uk\/","title":{"rendered":"Home"},"content":{"rendered":"\t\t
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<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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Creating an account is optional<\/p>\n

Store vehicle & card details for future use (account required)<\/p>\n

GPS will use the map & display local car parks<\/p>\n

Review Tariffs ahead of confirming parking<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\u2018Tap in Tap out\u2019 means you have total flexibility with how long you stay<\/p>

True extension options available, without having to return to your vehicle, or a payment terminal<\/p>

Store multiple vehicles on your account<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Frequently Asked Questions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\tWhat is PARK SMARTER\u2122?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

PARK SMARTER\u2122 is a suite of online payment applications powered by IPS, UK is an innovative app that allows you to pay for, and extend parking time from your iOS or Android mobile device. It also lets you view and download parking receipts.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\tHow do I register for PARK SMARTER\u2122?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

To register, simply install the PARK SMARTER\u2122 app on your mobile device. You can find the app in the Google Play Store for Android or Apple Store for iOS. Look for Park Smarter UK<\/u><\/b>. You do not have to create an account to use the App, but if you would like to store your payment & vehicle details you will need to do so. In this instance, you should navigate to the login screen and create an account by entering the requested information.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\tHow do I know when my parking session has started?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

PARK SMARTER\u2122 is not a pre-booking app, If the transaction completes correctly, you will see a countdown in the app or on the widget that is displayed on your standby screen.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\tWhy is the app login not accepting my telephone number?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

This is a universal app that allows that accounts for international visitor\/ phone numbers. Please try adding the country code e.g. +44 with or without a preceding “0”.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\tI have a \"Network Error\" What does this mean?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

The app requires a stable mobile network or WIFI to access the internet to make secure card\/ wallet transactions. Instability of the network can cause this error, but it is outside the control of the app.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\tMy session failed, but I can see Pending Payments showing on my bank account?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

This is a pre-authorisation, like what happens when you pay at pump at some fuel station, the pending payment should drop off and be charged for the parking session only once completed. If there are multiple pending transactions, only one will be completed at the end of your parking session. the others may show for a couple of days before disappearing<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\tIs my credit card information safe?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

IPS, UK is a fully accredited PCI DSS Compliant company and part of this accreditation IPS, UK are required to protect your information and will not share it with any third parties. All credit card information is tokenised (encrypted) and cannot be decrypted.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\tWhy is my licence plate number required?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Parking Enforcement Officers use your licence plate number to verify valid parking.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\tHow do I check the parking Tariff?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

To check parking rates, open the PARK SMARTER\u2122 app and select a zone. On the next screen, select the time required click \u201ci\u201d at the bottom of the screen to check all the charges related to that session.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\tHow do I reach the PARK SMARTER\u2122 Support Team?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

To reach the PARK SMARTER\u2122 Support Team, please contact: support@parksmarter.uk. If you want to make us aware of an issue, but don\u2019t need a reply, you can use the app\u2019s Feedback section.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\tDoes IPS, UK share\/sell my personal information?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

No. IPS, UK will never disclose your information to third parties. Protecting your privacy is of utmost importance to us.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\tDo I receive a receipt for my paid parking?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes, but you will first have to register your email in the PARK SMARTER\u2122 \u201cSettings\u201d tab and set a Notification to send a receipt.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\tCan I view receipts for past PARK SMARTER\u2122 parking events?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes. In the PARK SMARTER\u2122 app, go to menu option and select \u201cParking Sessions\u201d. You can view all past PARK SMARTER\u2122 receipts here. To have a copy of the receipt sent to the e-mail address associated with your PARK SMARTER\u2122 account, select the desired receipt and tap on the Email icon. We will send a confirmation email; please check your spam folder if you don\u2019t see it.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\tCan I receive notifications when my time is about to expire etc.?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes. You can choose to receive notifications within the settings menu: “Parking Session Started”, *Extra fees may apply for notification reminders*<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\tHow does PARK SMARTER\u2122 work with Pay-and-Display meters?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

In areas that use PARK SMARTER\u2122, a Parking Enforcement Officer who does not see a parking ticket displayed on your dashboard will check your vehicle\u2019s licence plate number to verify that you\u2019ve paid. To avoid parking fine, please make sure to enter your correct plate number when you register for the PARK SMARTER\u2122 app.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\tCan I pay for multiple parking sessions?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Yes, you can pay for multiple parking at a time.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\tWhich credit cards does PARK SMARTER\u2122 accept?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

The PARK SMARTER\u2122 app accepts Visa, MasterCard, and American Express, However, individual car park operators (eg. Local Government\/Private Operators) set their own policies and may not accept all cards.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\tCan I extend my session beyond the \u201cMax Time\u201d?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

No. You cannot extend your parking session beyond the allowed maximum time and you must move your vehicle immediately after the parking session has expired to avoid being charged. PLEASE NOTE: Each Local Authority\/Operator sets its own maximum time policies. Please always read the associated signage. You can start out parked, but the space may convert to \u201cNo Parking\u201d later in the day and PARK SMARTER\u2122 will not be able to help you extend time.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\tWhy can\u2019t I extend my parking session beyond the allowed \u201cMax Time\u201d?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Each Car Park owner\/operator determines how long motorists may park in the same space.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\tWhat if I forget my password?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

If you forget your password, simply click \u201cForgot Password\u201d in the PARK SMARTER\u2122 app. Then, enter your registered mobile number or email address. You will receive an email with instructions to reset your password.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\tHow does enforcement know that I have paid by phone?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Parking enforcement officers will check your number plate to confirm that your PARK SMARTER\u2122 payment session is valid. If you have questions or receive a ticket that you believe is in error, please contact the local authority.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\tWhy isn\u2019t the sign-up process working for me?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Please make sure you\u2019ve entered all your information correctly. The app will reject invalid credentials, so the problem may be as simple as a typing error. If you are still experiencing issues registering with PARK SMARTER\u2122, please contact support@parksmarter.uk and we will be happy to assist you.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\tI paid for the wrong licence plate. What should I do?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Please contact the Local Authority\/ Operator directly in order to provide them with all the necessary details. The PARK SMARTER\u2122 team cannot transfer an incorrect transaction to a new plate.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\tI received a parking fine, but I paid with the PARK SMARTER\u2122 app, and it showed time remaining. What should I do?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t

Please contact the Local Authority\/ Operator directly in order to provide them with all the necessary details. The PARK SMARTER\u2122 team cannot act on a parking charge notice issued by the local authority.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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\"Slide1\"<\/figure><\/div>
\"Slide4\"<\/figure><\/div>
\"Slide3\"<\/figure><\/div>
\"Slide2\"<\/figure><\/div>
\"ParkSmarter_No_Account_needed\"<\/figure><\/div>
\"ParkSmarter_Reminders\"<\/figure><\/div>
\"ParkSmarter_Add_Time\"<\/figure><\/div>
\"ParkSmarter_Checkin_Check_out\"<\/figure><\/div>\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t\t
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IPS, UK<\/strong>
Unit 5, Railway Court<\/strong>
Doncaster<\/strong>
South Yorkshire<\/strong>
DN4 5FB<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t

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\u00a0<\/p>

T: 01302 230555<\/strong><\/p>

E: support@parksmarter.uk<\/strong><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

Features FAQ Contact Us Click here for more info. Creating an account is optional Store vehicle & card details for future use (account required) GPS will use the map & display local car parks Review Tariffs ahead of confirming parking \u2018Tap in Tap out\u2019 means you have total flexibility with how long you stay True […]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_canvas","meta":{"footnotes":""},"class_list":["post-1068","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/parksmarter.uk\/index.php?rest_route=\/wp\/v2\/pages\/1068","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/parksmarter.uk\/index.php?rest_route=\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/parksmarter.uk\/index.php?rest_route=\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/parksmarter.uk\/index.php?rest_route=\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/parksmarter.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1068"}],"version-history":[{"count":312,"href":"https:\/\/parksmarter.uk\/index.php?rest_route=\/wp\/v2\/pages\/1068\/revisions"}],"predecessor-version":[{"id":1498,"href":"https:\/\/parksmarter.uk\/index.php?rest_route=\/wp\/v2\/pages\/1068\/revisions\/1498"}],"wp:attachment":[{"href":"https:\/\/parksmarter.uk\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1068"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}